Posts: 3
Joined: Mon Aug 01, 2016 9:07 pm

Attempted Pacifica Purchase

Thu Jun 29, 2017 7:50 pm

Thought I would share my thwarted attempt to buy a Pacifica hybrid.

Went to the first Chrysler dealer and they knew nothing of the vehicle and clearly weren't interested. They told me none on the lot and no idea when they might have them. I asked if I could see a non hybrid limited to check out the features and the sales person pointed the the very end of the lot and said they are out there somewhere and walked away.

Went to the next Chrysler dealership. Showed up at 4:30. They asked me if I knew what time it was as they close at 5. They reluctantly had a sales person talk to me. He knew nothing of the vehicle and said they weren't sure they would ever have them as they were all going to California.

Went to the third dealership right after the recall. Sales person refused to believe the recall had occurred and said he could get me one. He then tried to convince me that the fed tax credit would not apply because I had already used it for the purchase of a plugin Prius. This is not true, but for some reason he insisted. I then asked him and his manager how quickly I could actually receive a vehicle and what would it cost. They refused to tell me unless I placed an order.

Went to another dealer to confirm I actually could order a vehicle as the last dealer had told me. They told me all orders were restricted indefinitely due to the recall. Called back to the dealer that was willing to order and told them another dealer said they were restricted. They said they would check and call back, never heard from them again.

This was going to be my first new car purchase ever and at 50k you would think Chrysler dealers might actually want to make a sale. I guess I am back to buying used cars.

Posts: 68
Joined: Fri Feb 24, 2017 12:10 am

Re: Attempted Pacifica Purchase

Wed Jul 05, 2017 4:27 am

It's hard to believe dealerships that wouldn't be interested in selling a vehicle! Where are you located?

Posts: 3
Joined: Mon Aug 01, 2016 9:07 pm

Re: Attempted Pacifica Purchase

Fri Jul 07, 2017 3:21 pm

upstate NY. Yes, I was amazed how little interest they had in making a sale, especially since it is a really expensive purchase.

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Posts: 7
Joined: Thu Feb 11, 2016 10:45 pm

Re: Attempted Pacifica Purchase

Thu Jul 13, 2017 4:54 pm

Hi ClippKing, thanks for sharing.

Any updates on this? Did you find a dealership that was interested in your business? Or did the experience turn you off from the Pacifica altogether?

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